Martel

Multi-site physician services platform

Clinically Integrated Network Build

The partner declined the joint venture structure the platform proposed, then became a competitor. Built the growth engine they would not

The situation

September 2022. A national ACO operator declines the market-level joint venture structure the platform proposed for a distribution partnership. The operator follows with signals of competitive intent: plans to build their own platform, acquire practices, recruit employed physicians. They had relationships with 240+ practices in the region and were deploying restrictive contracts that locked physicians in for a year or more. Two months later, a national competitor announced a competing network with a regional health system targeting the same geography.

In 60 days, the platform went from pursuing partnership to facing two well-capitalized competitors building exactly the commercial entry point it lacked. The clock was running: every month of delay meant more physicians signing exclusive agreements that would lock them out of future affiliation. The platform needed a commercial entry point for the segment of independent physicians who wanted value-based care resources without operational change, and it needed it before the segment got locked up.

What I built

Commercial positioning: the network structured as an extension of existing platform capabilities, differentiating through enhanced FFS rates no ACO could offer. Guaranteed rate lift on day one for joining physicians, anchored by contracts with the platform’s anchor commercial payer.

Land-and-expand model: physicians who entered the network at low commitment built trust with the platform and became the most qualified pipeline for deeper Practice Affiliation and M&A conversations.

Clinical integration infrastructure: care protocols, quality measures, data sharing standards. Physician governance across four committees. Antitrust opinion from specialty healthcare counsel to enable joint payer contracting.

Population health analytics: data platform integrating claims and clinical data through a partnership supporting 70+ EHR systems. PCP scorecards, risk stratification, quality dashboards.

Board alignment, pipeline development, go-to-market: board presentation secured alignment within 90 days. Six-stage pipeline (mass communications, personalized outreach, target meetings, rate impact analysis, contracting, implementation). Marketing campaign across physician collateral, digital marketing, PR, prospecting webinars.

The network was the commercial infrastructure that preserved access to the entire independent physician market and created a pipeline that fed every other pathway. Without it, the platform’s other affiliation models would compete for an increasingly narrow slice of the market once competitors saturated the VBC-interested segment.

The result

400+ providers across 80+ practice locations became commercially reachable through a pathway that did not exist before

The network grew to ~28,000 attributed commercial lives within two years of board approval

The value-based care arrangements the network ran on moved into standing contract management

The land-and-expand pipeline ran: network affiliates generated qualified prospects for deeper Practice Affiliation and M&A conversations

Market access held for the physicians who might otherwise have signed exclusive competitor agreements

The VBC foundation positioned the platform for a subsequent risk-bearing ACO launch with attributed VBC payments across Commercial and Medicare

Milestones: a board-approved development plan within 90 days of the competitive threat, and an anchor payer contract secured with the platform’s anchor commercial payer, delivering the rate structure the network was designed around

Where is the platform stuck?

Where is the platform stuck?

Market segment you can’t reach, competitor about to lock it up? Let’s talk.

Market segment you can’t reach, competitor about to lock it up? Let’s talk.

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